Terms of service



TERMS & CONDITIONS – BACKUP STUDIOS

Welcome to backupstudio.in (“Website”). Backup Studio, an entity operated by VIGO International, provides website features, products, and services when you visit or shop at backupstudio.in, use Backup Studio products or services, or use software provided in connection with any of the foregoing.

These Terms & Conditions (“Terms”, “T&C”, “Agreement”) constitute an electronic record under the Information Technology Act, 2000 and apply to all users (“you”, “Customer”, “Buyer”, “End User”, “Registered User”) interacting with the Website.

By accessing or using this Website, you agree to these Terms. If you do not agree, please discontinue use of the Website.

1. INTRODUCTION

The domain name backupstudio.in is owned and operated by VIGO International, a business entity engaged in the manufacturing and retail of apparel and lifestyle products. Backup Studios currently operates as an online-only fashion brand offering affordable womenswear and related products.

2. RIGHT TO CHANGE

Backup Studios reserves the right to update, modify, or replace these Terms at any time without prior notice. Customers are encouraged to review the Terms every time they use or purchase from the Website.

3. PRIVACY

Your personal data is processed in accordance with our Privacy Policy.

4. ELECTRONIC COMMUNICATIONS

By using our Website or communicating with us electronically, you consent to receive communications from us electronically (email, SMS, notifications, etc.) and agree that such communications meet all legal requirements.

5. INTELLECTUAL PROPERTY RIGHTS

All content on this Website-including text, graphics, logos, images, and software-is the property of Backup Studio / VIGO International or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, publish, distribute, or create derivative works without written permission.

6. USER RESPONSIBILITY & REGISTRATION

  • You must be 18 years or older to register or purchase.

  • You are responsible for maintaining confidentiality of your login details.

  • Providing false, inaccurate, or incomplete information may lead to suspension of your account.

  • You agree not to upload or share unlawful, defamatory, obscene, infringing, or harmful content.

7. BILLING & PAYMENT

  • Prices displayed on the Website are inclusive of applicable taxes (unless stated otherwise).

  • Additional charges such as shipping may apply based on delivery location.

  • Payment must be made through approved online payment gateways or Cash on Delivery (if available).

  • Backup Studios is not responsible for payment failures or delays arising from third-party gateway providers.

8. ORDER CANCELLATION BY BACKUP STUDIO

We reserve the right to cancel orders due to:

  • Stock unavailability

  • Pricing or product information errors

  • Fraud detection concerns

  • Failed verification

If an order is canceled after payment, the amount will be refunded to the original source within 14-21 working days.

9. SHIPPING & DELIVERY

Shipping charges compensate Backup Studio for handling, packaging, and delivery. Delivery timelines are estimates only and not guaranteed. Delays due to external factors (logistics issues, operational delays, etc.) do not constitute grounds for order cancellation.

11. PRODUCT DESCRIPTIONS & PRICING

We attempt to display product details accurately, but:

  • Colours may vary due to screen settings

  • Product descriptions may contain minor errors

  • Prices may change at any time without notice

If a product is not as described, Backup Studios will offer a suitable resolution at its discretion.

12. PRODUCT COMPLIANCE

All products sold comply with applicable Indian laws and industry standards.

13. WARRANTY & LIABILITY

All products and services are provided on an “AS IS” basis.
Backup Studio does not guarantee:

  • Continuous or error-free website operation

  • Accuracy of content

  • Freedom from viruses or harmful components

Backup Studios shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from the use of this Website.

14. INDEMNITY

You agree to indemnify and hold harmless Backup Studios / VIGO International and its employees, officers, and partners from any claims, losses, or damages arising from:

  • Your misuse of the Website

  • Your breach of these Terms

  • Violation of any law or third-party rights

15. BREACH

Backup Studio may, without notice, suspend or terminate your account if you:

  • Breach any conditions of this Agreement

  • Provide false information

  • Engage in unauthorized or harmful activities on the Website

16. FORCE MAJEURE

Backup Studios is not liable for delays or failures arising from circumstances beyond reasonable control, including but not limited to natural disasters, strikes, lockdowns, system failures, or government restrictions.

17. DISPUTE RESOLUTION & JURISDICTION

This Agreement shall be governed by and construed in accordance with the laws of India.
Any disputes arising out of or in connection with use of the Website shall be subject to the exclusive jurisdiction of the courts of Noida, Uttar Pradesh 

18. GRIEVANCE REDRESSAL

For complaints, please contact:
Email: team.backupstudio@gmail.com
We aim to respond within 30 days.

19. GOVERNING LAW

These Terms and Conditions or the documents of third party payment channels shall be governed and construed in accordance with the laws of India.

This document is an electronic record in terms of Information Technology Act, 2000 and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000.

  • GST: 09CZUPG2845J1ZQ.
  • TRADE NAME: BACKUP STUDIO
  • ADDRESS: 314, CHOWKHANI SQUARE, SEC18, NOIDA-201301